Shipping policy

Shipping Policy

We strive to provide our customers with timely and reliable shipping. However, during high-volume seasons or periods of increased demand, our shipping time frames and options may change.

Processing and Shipping Options

  • UPS Ground: Includes 5-7 business days processing and 3-4 business days shipping and is offered free of charge.
  • Express Shipping: Includes 2-3 business days processing and 2-3 business days shipping for a total of $49.00.
  • Express One Day Air: Includes 1-2 business days processing and 1-2 business days shipping for a total of $89.00.
    • Rush Processing: Need your purchase by a specific date? We offer Rush Processing and Shipping, which prioritizes your order and ensures delivery within 1-2 business days. This service is available for $89.00. To request this option, text your order number to (302) 689-3273.

Choose the option that best fits your timeline at checkout.

Shipping Fees

Shipping fees include handling, packing, and postage costs. Rates are subject to change based on current carrier pricing due to fluctuations in inflation. If a rate adjustment is required during the processing of your order, you will be notified.

  • International Orders: Please note that international shipments may incur additional customs fees, which are the responsibility of the customer.

Important Notes

  • Orders will be shipped to the address provided at checkout after payment is received. Please ensure your shipping information is accurate before finalizing your purchase.
  • Wig Orders and 13x6 Lace Products: As these items are custom-made, they may require 15-25 business days for processing.
  • Delivery Modifications and Refused Shipments: No refunds will be issued for packages with delivery modifications made by the customer and the shipping carrier, or for refused or abandoned shipments.
  • Dare to Have Hair is not responsible for carrier delays due to holidays, weather, or other unforeseen events.

Processing Timeframes

  • Please review the Order Processing Timeframes carefully before placing your order.
  • We provide processing timeframes only, not exact delivery dates.
  • If there are delays in processing, our customer service team will notify you promptly.

For questions or assistance, please contact our customer service team at:
DareToHaveHairCustomerService@gmail.com

Thank you for your understanding and support.